B client is a multinational company, owning a world wide top brand. Its main products are domestic consumer electronic appliances. It focuses on brand management, product R & D, marketing and sales activities in the US, Europe and Australia. Relying on the rich experience of its professional international team in Supply Chain Management, R & D and Quality Management, B clients began in 2008 to outsourcing their manufacturing business in mainland China, to benefit from cost saving. Within a short time, B client faced some challenges, caused by unstable quality, higher defective rate, higher number of rejected goods, and even outright returning of whole batch of goods. To turn the situation around, B client looked into the quality control activities at the contract manufacturing (CM) plants and decided to recruit a senior quality supervisor to work with CMs on site, communicating quality standard and issues among suppliers, CMs, B client and its customers, monitoring quality control status, arbitrating quality dispute etc. This on site senior quality supervisor is really the key person in the total supply chain.

Upon receiving the request, SCD communicated with B client carefully, analyzed the specialty of this position and worked with B client to co-design a recruitment advertisement. Relying on the rich working experiences in related industries of SCD’s key team members, SCD quickly found 2 suitable candidates, after several rounds of interviews. Very quickly, B client singled out Jimmy, as the right person for the job, and commended SCD’s high efficiency and right recommendation.

As B client does not have any affiliates in Mainland China, SCD foresees relevant HR employment difficulty and provided an effective solution to B client.

One and half year has past. Both B client and Jimmy are very satisfied with their own choices, and maintain good partnership with SCD.